Privacy Policy | almond-valley

Effective Date: 21st July 2023

At Almond Valley Accounting Limited ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal and website activity data. By accessing and using our website and services, you consent to the practices described in this Privacy Policy.

Personal Data Collection and Use

1.1. Information We Collect

We may collect the following types of personal and business information when you use our services or interact with our website:

Contact Information: Your name, address, phone number, and email address.
Business Information: Details related to your business, such as the business name, registration number, and financial records.
Tax and Financial Information: Personal and business financial information, including income, expenses, tax identification numbers, and financial statements.
Communication Information: Records of any correspondence between you and Almond Valley Accounting Limited, including emails, chat messages, and phone calls.

1.2. Purpose of Data Processing

We collect and process your personal and business data for the following purposes:

Providing Accounting Services: To prepare and submit accounts and tax returns to HMRC and Companies House on your behalf.
Communication: To respond to your inquiries, provide customer support, and keep you informed about our services.
Legal Obligations: To comply with legal and regulatory requirements applicable to our business operations.

1.3. Legal Basis for Processing

Our processing of your personal and business data is based on the following legal grounds:

Contractual Necessity: Processing is necessary for the performance of the contract between you and Almond Valley Accounting Limited.
Legal Obligations: Processing is necessary to comply with legal obligations to which we are subject.
Consent: We may seek your consent for specific data processing activities, and you have the right to withdraw consent at any time.

1.4. Data Retention

We will retain your personal and business data for as long as required to fulfill the purposes outlined in this Privacy Policy or as necessary to comply with legal obligations. Once no longer necessary, your data will be securely deleted or anonymized.

Processing of Website Activity Data

2.1. Information We Collect

When you visit our website, we automatically collect certain data about your interactions, including:

IP Address: Your IP address and device information may be logged to analyze website traffic and troubleshoot technical issues.

Cookies and Similar Technologies: We use cookies and similar technologies to enhance user experience, gather website usage statistics, and improve our services.

2.2. Purpose of Data Processing

We collect and process website activity data for the following purposes:

Website Functionality: To optimize and improve our website's functionality and user experience.
Analytics: To understand how visitors use our website, identify trends, and measure the effectiveness of our content.

2.3. Legal Basis for Processing

The processing of website activity data is based on our legitimate interests in improving our website's functionality and providing a better user experience.

2.4. Data Retention

Website activity data is generally retained for a short period and is anonymized or aggregated for analytical purposes.

Data Sharing and Security

3.1. Third-Party Service Providers

We may share your personal and business data with third-party service providers who assist us in providing accounting services and maintaining our website. These providers are contractually obligated to protect your data and use it only for the purposes outlined in this Privacy Policy.

3.2. Legal Requirements

We may disclose your personal and business data if required by law, regulation, legal process, or governmental request.

3.3. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the following rights regarding your personal and business data:

Access: You can request information about the data we hold about you.
Correction: You can request the correction of inaccurate or incomplete data.
Erasure: You can request the deletion of your data under certain circumstances.
Restriction: You can request restrictions on how we process your data.
Objection: You can object to certain data processing activities.
Data Portability: You can request the transfer of your data to another controller.

To exercise any of these rights or if you have any questions about this Privacy Policy, please contact us using the contact details provided below.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Almond Valley Accounting Limited

Address: 14 Ellismuir House, Ellismuir Way, Tannochside, G71 5PW

Email: info@almondvalleyaccounting.co.uk

Phone: 0141 471 4255

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The revised Privacy Policy will be effective from the date of publication on our website. Please check this page periodically for updates.

This Privacy Policy was last updated on 21st July 2023.